[1. Call General Session to Order]
[00:00:04]
GOOD AFTERNOON.WELCOME TO THE DECEMBER 2ND HUMAN RESOURCES AND GOVERNANCE COMMITTEE MEETING.
THIS IS PEGGY HAGG, COMMITTEE CHAIR.
I HERE HEREBY CALL THIS MEETING TO ORDER.
I HAVE CONFIRMED THAT THERE IS A QUO QUORUM PRESENT IN PERSON.
BEFORE WE PROCEED, I'D LIKE TO HIGHLIGHT TO THE COMMITTEE MEMBERS THAT THE ANTITRUST ADMONITION AND SECURITY MAP ARE INCLUDED IN THE POSTED MATERIALS.
[2. Notice of Public Comment, if Any]
ORDER OF BUSINESS IS ITEM TWO, NOTICE OF PUBLIC COMMENT, IF ANY.TODAY'S MEETING WAS A POSTED PUBLICLY ON NOVEMBER 21ST AND PROVIDED INSTRUCTIONS FOR THE PUBLIC TO PARTICIPATE, UH, TO DATE'S MY UNDERSTANDING THAT NO ONE HAS EXPRESSED INTEREST IN PARTICIPATING OR COMMENTING.
IS THAT CORRECT, CHAD? THAT IS CORRECT.
NEXT SLIDE UP IS AGENDA ITEM THREE,
[3. October 9, 2024 General Session Meeting Minutes]
OCTOBER 9TH, 2024.GENERAL SESSION MEETING MINUTES.
THERE'S A DRAFT IN YOUR, UH, MATERIALS.
UH, DOES ANYONE HAVE ANY COMMENTS OR WOULD LIKE, IF NOT, I'D LIKE TO ENTERTAIN A MOTION.
THE MOTIONS UNANIMOUSLY PASSED.
[4. Human Resources Operations Report]
UH, MAR IS AGENDA ITEM FOUR.MAR SPAC WILL PRESENT, UH, THE HUMAN RESOURCES OPERATIONS REPORT.
AND THIS AFTERNOON I'LL PROVIDE YOU AN UPDATE OF HR STATISTICS AND TRENDS.
SINCE MY LAST UPDATE TO YOU DURING MY HR OPERATIONS REPORT IN JUNE OF THIS YEAR, I'LL ALSO BE SPEAKING AT A HIGHER LEVEL ON IMPORTANT INITIATIVES THAT WE WORKED ON IN 2024.
AND THESE REALLY HELP FURTHER US AND REALLY POSITION ERCOT TO EXECUTE AGAINST ESPECIALLY THE OBJECTIVE NUMBER THREE OF OUR 20 24, 20 28 STRATEGIC PLAN.
AND THAT THIRD OBJECTIVE SPECIFICALLY STATES THAT WE'LL ADVANCE ERCOT INC.
AS AN INDEPENDENT LEADING INDUSTRY EXPERT AND AN EMPLOYER OF CHOICE BY FOSTERING INNOVATION, INVESTING IN OUR PEOPLE AND EMPHASIZING THE IMPORTANCE OF OUR MISSION.
AND WHEN I GET TO THOSE UPDATES, I'M REALLY PLEASED OF ALL THE WORK THAT THE HR TEAM HAS DONE, AND I REALLY THINK IT DOES POSITION US WELL GOING INTO THE FUTURE ACROSS THE COMPANY.
THIS SLIDE PROVIDES YOU AN OVERVIEW OF 2024 EMPLOYEE LABOR BUDGET TO ACTUALS.
WE'RE RUNNING BELOW YEAR TO DATE BUDGET THROUGH OCTOBER AND ARE FORECASTING TO BE APPROXIMATELY 18.2 MILLION BELOW YEAR END.
AND THIS AMOUNT DIFFERS SLIGHTLY FROM WHAT YOU MAY HAVE SEEN RICHARD REPORT IN F AND A.
AND THAT'S BECAUSE WHEN WE LOOK FROM AN HR PERSPECTIVE AT BUDGET, WE'RE NOT ACCOUNTING FOR THE VARIANCE WITH, SAY, SOME CONTINGENT LABOR THAT'S PAID FOR BY DIFFERENT PROJECT INITIATIVES.
FROM A HEADCOUNT PERSPECTIVE, WE CURRENTLY HAVE 957 EMPLOYEES AND 41 CONTINGENT WORKERS.
IF YOU LOOK AT THE CHART ON THE LEFT SLIDE, UH, THE LEFT HAND PART OF THE SLIDE, IT PROVIDES YOU AN ACTUAL EMPLOYEE HEAD COUNT NUMBERS THAT WE'RE STAFFED AT COMPARED TO THE BUDGETED AMOUNT EACH YEAR.
SO YOU CAN SEE ANY KIND OF VARIANCE YEAR ON YEAR FROM WHAT'S BUDGETED.
AND WHAT WE WERE STAFFED AT FOR 2024 WE'RE CURRENTLY BELOW THE BUDGETED AMOUNT BY 57.
NOW, THAT SAID, WE DO HAVE INDIVIDUALS THAT HAVE COMMITTED TO FUTURE START DATES AT ERCOT, AND SO WE'RE CURRENTLY SOURCING 35 POSITIONS.
OUR ATTRITION CONTINUES TO RISE SINCE APRIL AND IS CURRENTLY AT ITS HIGHEST POINT IN THE LAST 12 MONTHS.
AS OF THE END OF OCTOBER, WE'VE HAD 63 YEAR TO DATE TERMINATIONS.
AND OF WHICH OF THOSE 50 ARE VOLUNTARY AND 13 ARE INVOLUNTARY.
MARK, IF I COULD ON THAT, UH, IN THE FUTURE, IT MIGHT BE HELPFUL TO YOU HAVE THE, UH, US OR TEXAS ATTRITION RATES OF INDUSTRY.
SO WE CAN COMPARE WHAT THIS REALLY MEANS.
'CAUSE WE'RE STILL WELL BELOW, RIGHT? THE, WHAT THE AVERAGE ATTRITION RATE IS.
WE ARE, UM, WITHIN HR, WE, WE TRACK TO TEXAS, WE TRACK TO THE INDUSTRY, WE TRACK TO HIGH TECH, AND WE'RE BELOW ALL OF THOSE.
SO THE NEXT SLIDE PROVIDES YOU AN ADDITIONAL BREAKDOWN OF TERMINATIONS.
IF YOU LOOK AT THIS LEFT HAND CHART, UM, WE CATEGORIZE IN HR HOW MANY YEARS OF TENURE THE INDIVIDUALS HAVE PRIOR TO THEIR LAST DAY OF EMPLOYMENT AT ERCOT.
AND WHAT WE'RE SEEING IN 2024 AND IN RECENT YEARS, THE TOP 10 YEAR CATEGORY THAT PEOPLE ARE FALLING INTO, OR LESS THAN THREE YEARS OF SERVICE AT ERCOT WHEN THEY LEAVE.
AND THE CHART ON THE RIGHT IS GIVING YOU MORE INFORMATION AS TO THE REASONS THAT PEOPLE ARE SIDING FOR LEAVING THE COMPANY WHEN THEY GIVE NOTICE THAT THEY'RE LEAVING.
[00:05:01]
THE TWO TOP REASONS THIS YEAR ARE TIED.UM, IT'S FOR OPPORTUNITY AT ANOTHER EMPLOYER THAT SOMEONE'S LOOKING AT.
UM, AND THEN ALSO RETIREMENT FROM ERCOT.
WE CONTINUE TO BE VERY BUSY WITH ONBOARDING ACTIVITIES.
WE'VE ONBOARDED 130 NEW EMPLOYEES THROUGH OCTOBER IN 2024.
AND THIS IS ABOUT WHERE WE WERE YEAR TO DATE IN 2023.
AND WE'RE ALSO POSITIONED TO CLOSE THE YEAR, SIMILAR TO LAST YEAR'S COUNT AS WELL.
AND IN JUNE, WHEN I LAST REPORTED TO YOU, I TALKED ABOUT OUR INTERNSHIP PROGRAM FOR 2024.
AT THAT POINT, WE HAD JUST KICKED IT OFF.
IT WAS ACTUALLY THE LARGEST INTERNSHIP CLASS THAT WE'VE HAD IN MULTIPLE YEARS, AND WE'VE ALREADY BEGUN RECRUITING FOR OUR 2025 CLASS.
IN THE PREVIOUS SLIDE, I MENTIONED THAT OUR CURRENT HEAD COUNT IS 57 LESS RIGHT NOW THAN WHAT WAS BUDGETED FOR 2024.
BUT AGAIN, WE HAVE SEVERAL INDIVIDUALS THAT HAVE COMMITTED TO FUTURE START DATES THROUGH THIS YEAR AND INTO NEXT YEAR.
AND SO THE TOTAL NUMBER THAT WE'RE CURRENTLY SOURCING IS FOR 35 OPEN POSITIONS.
AND SO ON THE RIGHT HAND SIDE, YOU'LL SEE THE DIFFERENT BUSINESS AREAS THAT, AS IN THE END OF OCTOBER THAT WE WERE SOURCING FOR, FOR THAT 35.
THE HR TALENT ACQUISITION TEAM HAS BEEN INCREDIBLY BUSY IN RECENT YEARS.
UM, NOT ONLY HAVE THEY HAVE THEY BEEN WORKING TO BACKFILL OUR OPENING SINCE WE STARTED TO SEE OUR ATTRITION START GOING UP AFTER 2021 BEFORE IT CAME DOWN LAST YEAR.
THEY'VE ALSO BEEN SOURCING FOR NEW POSITIONS APPROVED IN RECENT BUDGET CYCLES, AND THEY'VE REALLY BEEN LOOKING TO EXTEND OUR PLATFORMS AND OUR ABILITY TO POST AND EXPAND OUR OVERALL APPLICANT POOL AND THE DIVERSITY OF OUR APPLICANT POOL AS WELL.
AND THEN WE'VE DONE A DEEP DIVE THIS YEAR, AND I'LL GET INTO THIS IN A MINUTE, BUT WE REALLY TOOK AN IN-DEPTH LOOK AT THE CANDIDATE EXPERIENCE AND ALL THE RECRUITING STEPS IN OUR INTERVIEWING PROCESS.
AND WE THINK THAT THAT'S CRITICAL BECAUSE, YOU KNOW, IT'S SUCH A BIG COMPETITION RIGHT NOW, ESPECIALLY FOR SEASON TALENT.
AND OVER THE YEARS WE BUILT A LOT OF DEVELOPMENT PROGRAMS TO GROW OUR TALENT INTERNALLY.
BUT WITH OUR SEASONED TALENT, IT'S REALLY COMPETITIVE OUT THERE.
AND SO FOR THAT REASON, WE WANNA MAKE SURE THAT WE CAN MOVE EFFICIENTLY AND EFFECTIVELY, AND IT'S A GOOD EXPERIENCE FOR THE CANDIDATE BECAUSE WHEN WE IDENTIFY A TOP TALENT, THEN WE REALLY WANNA BE ABLE TO MOVE QUICKLY TO SECURE THOSE AND BRING THEM TO ERCOT.
IN 2024, THE TALENT ACQUISITION TEAM OPENED UP A HUNDRED AND THIRTY, A HUNDRED THIRTY FOUR NEW REQUISITIONS, AND THEY ACTUALLY FILLED 173 ROOKS TO DATE.
AND 20% OF OUR POSITIONS WHO ARE FILLED BY INTERNAL ERCOT EMPLOYEES INTERESTED IN NEW OPPORTUNITIES.
AND 68% OF OUR MANAGEMENT ROLES WERE FILLED WITH INTERNAL ERCOT EMPLOYEES.
AND I PARTICULARLY LIKE THIS STAT, UM, BECAUSE IT TELLS ME THAT NOT ONLY ARE WE DOING A REALLY GOOD JOB OF DEVELOPING OUR TALENT AS THESE POSITIONS COME UP AND WE'RE ABLE TO MOVE THOSE INTO NEW OPPORTUNITIES, BUT IT ALSO SHOWS ME THAT OUR EMPLOYEES ARE REALLY DOING A GOOD JOB OF REALLY ASSESSING THE OPEN ROLES AND OPPORTUNITIES ACROSS THE COMPANY AND WORKING TO MOVE INTO THOSE ROLES AS WELL.
AND WE CONTINUE TO SEE A DIVERSE APPLICANT AND NEW EMPLOYEE POOL.
THE 24 STATISTICS ARE PRETTY MUCH IN ALIGNMENT WITH 2023.
ALMOST 70% OF THE APPLICANTS WERE DIVERSE BY RACE AND ETHNICITY, AND 20 PER 26% WERE FEMALE.
AND WHEN WE LOOK AT THE 130 NEW HIRES THAT WE ONBOARDED, UM, THROUGH OCTOBER, 56% ARE DIVERSE BY RACE AND ETHNICITY, AND 22% ARE FEMALE.
AND SO NOW I WANNA MOVE TO SPEAKING TO SOME OF THOSE INITIATIVES THAT WE'VE REALLY BEEN FOCUSED ON IN 2024, AND MAKING SURE THAT WE ARE IN ALIGNMENT IN HELPING TO SUPPORT THE, UM, OVERALL STRATEGIC PLAN FOR ERCOT.
AND THAT INCLUDES EXPANDING THE WAYS THAT WE FIND TOP TALENT TO JOIN US AT ERCOT.
AS I MENTIONED BEFORE, ENSURING OUR APPLICATION AND PRE-HIRE PROCESSES ARE EFFICIENT AND CREATE A POSITIVE EXPERIENCE.
AGAIN, WE REALLY WANNA BE ABLE TO MOVE QUICKLY WHENEVER WE IDENTIFY THAT TOP TALENT AND NOT LOSE THEM TO OTHER PLACES.
AND WE CONTINUE TO EXPAND NEW OPPORTUNITIES FOR EXISTING EMPLOYEES TO REALLY GROW THEIR PROFESSIONAL DEVELOPMENT AND GIVING THEM MORE PROGRAMS THIS YEAR TO NETWORK, COLLABORATE WITH EACH OTHER, AND WORK TOGETHER TO SOLVE CURRENT CHALLENGES.
AND ALL THESE OPPORTUNITY OPPORTUNITIES HELP US TO BETTER PREPARE FOR OUR WORKFORCE, UM, FOR FUTURE NEEDS AND ELEVATE THE OVERALL ENGAGEMENT OPPORTUNITIES AT THE COMPANY AS WELL.
AND SO I HIGHLIGHTED THAT, YOU KNOW, WE'VE BEEN WORKING AS THE TALENT ACQUISITION TEAM WITHIN HR OF REALLY WALKING THROUGH EVERY STEP OF THE RECRUITMENT PROCESS AND WORKING WITH AN EXTERNAL VENDOR.
[00:10:01]
30 DIFFERENT OPPORTUNITIES FOR IMPROVEMENT.AND SO WE, WE PUT THOSE INTO TWO DIFFERENT BUCKETS.
ONE, THE ONES THAT WE REALLY, YOU KNOW, THOUGHT WERE CRITICAL OR WOULD GIVE US THE MOST BANG FOR OUR BUCK NOW.
SO WE ALREADY COMPLETED PHASE ONE IN 2024, AND WE STARTED BEGINNING WORK ON PHASE TWO AS WELL.
AND WE REALLY STARTED LOOKING AT OUR, OUR OTHER PROCESSES LIKE OUR INTERVIEWING AND OUR EXTERNAL PROCESSES AS WELL, JUST TO MAKE SURE THAT WE HAVE THE TYPES OF INTERVIEW QUESTIONS THAT WE WANT TO IDENTIFY FOR THE CULTURAL FIT WITHIN OUR DEPARTMENTS AND OUR COMPANY AS WELL.
ANOTHER BIG INITIATIVE THAT WE ACTUALLY STARTED LAUNCHING IN 2023 WAS WE STARTED LAUNCHING OUR, UM, EMPLOYEE SURVEY.
AND IN 2023 AND Q4, WE, WE LAUNCHED A 40 QUESTION COMPREHENSIVE SURVEY.
AND THEN THROUGHOUT 2024, WE CONTINUED JUST TO LAUNCH DIFFERENT PULSE SURVEYS EVERY OTHER MONTH.
AND THOSE PULSE SURVEYS ARE SHORTER SURVEYS, WHICH ENABLED US TO SOLICIT EVEN MORE INFORMATION ON SOME AREAS OF OPPORTUNITY THAT WE SAW FROM OUR 2023 SURVEY.
AND AS A RESULT OF THAT FEEDBACK, WE CREATED AND LAUNCHED SEVERAL NEW PROGRAMS THAT ARE VALUE ADD FOR EMPLOYEES IN THE COMPANY.
SO FIRST IS THE BRIGHT IDEA NETWORK, AND THIS ONE I'M REALLY FOND OF.
UM, IT'S ESSENTIALLY A THINK TANK WHERE EMPLOYEES CAN SUBMIT AN IDEA OR CHALLENGE THAT WILL BENEFIT ERCOT AND OTHER EMPLOYEES THAT ARE INTERESTED CAN SEE THE WORK OR THAT IDEA, AND THEY CAN JOIN IN, PARTICIPATE AND COLLABORATE WITH THAT GROUP AND REALLY WORK ON CHALLENGES TOGETHER.
AND THAT PARTICULAR PROGRAM CREATES JUST AN OVERALL MORE ENGAGEMENT FOR OPPORTUNITY, UM, FOR THE EMPLOYEES TO WORK TOGETHER AND THEN FOR THEIR OWN PROFESSIONAL DEVELOPMENT.
AND IT CREATES OPERATIONAL DEFIC EFFICIENCIES DOWN THE ROAD.
AND THE HR DEVELOPMENT TEAM HAS ALSO BEEN LOOKING AT THE EMPLOYEE FEEDBACK RESULTS AND SPEAKING TO MANAGEMENT ACROSS THE COMPANY.
AND THEY'RE REALLY LOOKING FOR, UM, WAYS THAT WE CAN POSITION OURSELVES TO REALLY BE SUCCESSFUL GOING FORWARD.
AND WE'VE, AS A RESULT OF THAT FEEDBACK AND REALLY LOOKING AT THE STRATEGIC PLAN AND COLLABORATING TOGETHER, WE'VE CREATED ERCOT TAILORED PROFESSIONAL DEVELOPMENT OPPORTUNITIES, AND THAT'S BOTH FOR INDIVIDUAL CONTRIBUTORS AND MANAGEMENT AS WELL.
AND THEN WE'VE ALL, WE'VE ALSO BEEN WORKING ON, UM, SOME NEW TALENT MANAGEMENT, UM, AT ERCOT.
AND WE'VE PILOTED WITH THE TEAM OF THE EXECUTIVES THIS YEAR IN 2024.
AND WITH THAT, WE'RE CREATING REALLY TARGETED ACTION PLANS TO MAKE SURE THAT EMPLOYEES ARE READY FOR OTHER POSITIONS DOWN THE ROAD.
AND OUR PLAN IS TO ROLL THAT OUT ACROSS THE ORGANIZATION AND THE OTHER LEVELS AS WELL.
AND THEN FINALLY, WE'VE BEEN WORKING ON A LOT OF, UH, WORKFORCE PLANNING INITIATIVES RECENTLY.
AND SO FOR PHASE ONE, WE REALLY TOOK A LOOK AS TALENT ACQUISITION AND OUR MANAGEMENT TEAM TO IDENTIFY SOME CRITICAL ROLES THAT WE WERE CHALLENGED TO FILL.
AND WE PUT TOGETHER SOME ACTION PLANS FOR THAT.
AND WE'VE BEEN WORKING TOWARDS THAT AND HAVE REALLY SEEN AN IMPROVEMENT IN THOSE AREAS.
AND THEN FINALLY, WE JUST RECENTLY LAUNCHED A SURVEY, AND THAT WAS TO ALL PEOPLE MANAGERS TO REALLY HAVE THEM THINK ABOUT WHAT IS IT THAT THEIR SKILLSET LOOKS LIKE NOW, WHAT DO THEY NEED TO BUILD THAT SKILLSET DOWN THE ROAD, AND WHAT DOES THAT LOOK LIKE IN THE NEAR TERM IN IN FUTURE TERM? AND WE REALLY WANNA BE PROACTIVE NOW FOR THE WORK AHEAD OF US IN THE YEARS TO COME.
AND SO THAT CONCLUDES MY REPORT TO YOU TODAY, MAURA.
UH, YOU, THE SLIDE INDICATES THAT YOU IDENTIFIED TWO PRIORITY WORLD GROUPS, THE, THAT THAT'S RIGHT.
WHAT ARE THOSE, THOSE TWO ROLES PARTICULARLY ARE GMS AND THEN SOME OF OUR ENGINEERING WITH THAT STABILITY KNOWLEDGE AND MINDSET.
GMS IS, I'M SORRY, WHAT IS GMS? GMS IS THE GROUP THAT WORKS ON OUR EMERGENCY MANAGEMENT SYSTEM.
YEAH, THE CORE GRID MANAGEMENT SYSTEMS. OKAY.
ANY OTHER QUESTIONS, QUESTIONS, COMMENTS? NO, THANK YOU.
[5. Annual Committee Self-Evaluation Survey Results]
AGENDA ITEM FIVE, ANNUAL COMMITTEE, SELF-EVALUATION SURVEY RESULTS.UM, FOLLOWING THE OCTOBER BOARD MEETING, WE SERVED, UH, THE COMMITTEE WAS ASKED TO COMPLETE A COMMITTEE SELF-EVALUATION.
THE, THE SURVEY RESULTS ARE IN THE MATERIALS.
UH, I DON'T PLAN ON GOING THROUGH THESE IN A LOT OF DETAIL.
I THINK THEY WERE, THE COMMENTS WERE GENERALLY POSITIVE.
UH, I'D LIKE TO OPEN IT UP FOR DISCUSSION IF ANYBODY HAS ANY COMMENTS OR WOULD LIKE TO, UH, DISCUSS ANY ISSUES.
[00:15:02]
OKAY.[6. Review of ERCOT Governing Documents]
ITEM SIX, REVIEW OF ERCOT GOVERNING DOCUMENTS.THE, THE COMMITTEE CHARTER REQUIRES THE COMMITTEE TO ANNUALLY REVIEW THE CERTIFICATE OF FORMATION AND BYLAWS, UH, FOR THE REASONS SET FORTH IN THE MEMO AND THE MEETING MATERIALS.
AT THIS TIME, UH, THERE ARE NO CHANGES, UH, RECOMMENDED ENDED.
CHAD, IS THERE ANYTHING YOU'D LIKE TO ADD? YEAH, THERE'S A COUPLE THINGS I JUST WANNA MAKE SURE THE COMMITTEE IS AWARE OF.
UM, THE LEGAL PROCEEDING REGARDING THE BYLAWS IS AT THE 15TH COURT OF APPEALS, AND THERE'S ORAL ARGUMENT ON DECEMBER 13TH, SO I KNOW THAT'S AGAINST THE, THE COMMISSION IN TIEC.
SO THE ATTORNEY GENERAL IS REPRESENTING THE COMMISSION IN THAT.
AND THERE'LL BE ORAL ARGUMENTS.
ERCOT WILL FILE AMICUS BRIEF THAT MAY ACTUALLY BE FILED LATER TODAY.
SO THE 15TH COURT IS THE NEW COURT THAT CAME OUT OF THE LAST LEGISLATIVE SESSION, NORMALLY WOULD GET A THIRD COURT, BUT THEY CREATED A NEW COURT FOR COMPLEX BUSINESS MATTERS.
SO THAT'S WHY IT'S IN THE 15TH COURT.
SO WE MAY HAVE AN OPINION FROM THE COURT SOMETIME NEXT YEAR ON THE GOVERNANCE PROCESS ASSOCIATED WITH THE BYLAWS.
AS NOTED HERE IN THE MEMO, THERE'S A ANNUAL REVIEW AND REAFFIRMATION OF THE BOARD POLICIES AND PROCEDURES.
WE'RE TARGETING APRIL FOR THAT FOR THE COMMITTEE.
WE'LL BRING SOME, SOME CHANGES, I THINK BACK TO THE COMMITTEE IN THE FEBRUARY TIMEFRAME TO GET THE COMMITTEE'S FEEDBACK ON THAT AS WE MOVE FORWARD TOWARD THAT ANNUAL PROCESS.
AND THEN THE LAST THING I WANTED TO NOTE DOES IMPACT THE BYLAWS.
AND FOR THE LAST TWO TAC MEETINGS, WE HAVE PRESENTED, UH, A TOPIC ON SEGMENT DEFINITIONS WITH TAC.
SO THE SEGMENT DEFINITIONS WERE ORIGINALLY IN THE PUBLIC UTILITY REGULATORY ACT, BUT THEY WERE TAKEN OUT AS A RESULT OF SENATE BILL TWO.
SO THE DEFINITIONS AROUND THE SEGMENTS ARE JUST IN THE BYLAWS, AND THE MEMBERSHIP HAS CHANGED OVER THE LAST DECADE.
BUT WE'VE STILL HAD THESE KIND OF NINE DEFINITIONS OF WHAT THE SEGMENTS ARE.
AND ONE OF THE ISSUES THAT'S COME UP IN THE LAST COUPLE YEARS IS THE PARTICIPATION OF DATA CENTERS AND CRYPTO FACILITIES AS FAR AS MEMBERSHIP, AND WHERE SHOULD THEY BE LOCATED IN THE CURRENT SEGMENT DEFINITIONS AND RIGHT.
AND THERE WAS AN ISSUE OF WHETHER THEY SHOULD BE IN THE LARGE COMMERCIAL SEGMENT OR IN THE INDUSTRIAL SEGMENT.
AND WE'VE TOLD THE MEMBERSHIP THAT FOR NOW WE'RE PUTTING THOSE TYPE OF ENTITIES IN THE INDUSTRIAL SEGMENT.
'CAUSE WE THINK THAT MAKES THE MOST SENSE BASED UPON THE DEFINITION THAT'S IN THE BYLAWS.
SO THE LAST TWO TAC SECTIONS WE'VE BEEN TALKING ABOUT SEGMENT DEFINITION, REALLY EDUCATING TAC AND ULTIMATELY THE MEMBERSHIP AND WHETHER THEY WANT TO EXPLORE CHANGING ANY OF THOSE SEGMENT DEFINITIONS.
I THINK WE'RE, UM, FROM THE LAST STACK MEETING, WE GOT SOME FEEDBACK THAT THEY WERE INTERESTED IN TALKING ABOUT THIS NEXT YEAR.
SO WE WILL FACILITATE A WORKSHOP ON SEGMENT DEFINITIONS EARLY NEXT YEAR AND SEE WHERE MEMBERSHIP WANTS TO GO.
OF COURSE, IF MEMBERSHIP WANTS TO CHANGE THE DEFINITIONS OR ADD A NEW SEGMENT THAT HAS TO GO THROUGH THE BYLAW PROCESS.
AND IT JUST REALLY SHOWS AS YOU SEE MORE AND MORE PARTICIPANTS COME INTO THE MARKET, NOT JUST AS MARKET PARTICIPANTS, BUT ALSO WANTING TO BE MEMBERS AND PARTICIPATING IN OUR STAKEHOLDER PROCESS THAT MAYBE THOSE DEFINITIONS THAT HAVE BEEN THERE FOR 20 PLUS YEARS NEED TO BE LOOKED AT AND REFINED BECAUSE THE PARTICIPATION HAS CHANGED.
SO I WANTED TO HIGHLIGHT THAT.
OBVIOUSLY, IF, IF WE WANT TO GO THROUGH THE, THE BYLAWS PROCESS, WE'LL, WE'LL NEED TO FOLLOW THE PROCESS WE DID IN IN 2022 TO MOVE THAT FORWARD.
I THINK THERE WAS TARGETING MAYBE 2026 TO CHANGE THOSE DEFINITIONS, IF THAT'S THE WILL OF THE MEMBERSHIP.
BUT MORE TO COME ON THAT AS, AS WE HAVE THOSE DISCUSSIONS EARLY NEXT YEAR.
[7. Review of Periodicity of Meetings]
STEP IS AGENDA ITEM SEVEN, REVIEW OF PERIOD OF MEETINGS.UH, SO IF YOU'LL MOVE ON TO THE NEXT SLIDE.
UH, THIS IS WHERE THE MEAT OF IT IS, UH, AS WE'VE NOTED ON THIS SLIDE.
AND THIS IS A, THIS IS A REQUIREMENT THAT WE DISCUSSED THIS UNDER THE, UH, THE PUBLIC UTILITY REGULATIONS.
UH, BUT WE, LAST YEAR WE DECIDED TO MOVE TO TRY TO MOVE TO FIVE MEETINGS.
UH, WE MOVED TO FIVE MEETINGS AS OPPOSED TO SIX, AND WE'RE GONNA SEE HOW THAT WORKS, IF THAT WORKS WELL, OR IF WE NEED TO CALL IT AN ADDITIONAL MEETING.
UH, AND NEXT AGENDA ITEM, WE'LL TALK ABOUT THE, THE DATES FOR THOSE MEETINGS.
CHAD, DID YOU WANNA ADD ANYTHING ABOUT THIS? YEAH, IN APPENDIX A I WOULD JUST NOTE THAT WHEN WE DO THE COMPARISON, YOU LOOK AT REGULARLY SCHEDULED MEETINGS OF THE OTHER ISOS RTOS, AND EXCEPT FOR NEW YORK ISO, WHICH DOES MEET MONTHLY, WE'RE
[00:20:01]
RIGHT IN LINE WITH ALL THE OTHER ISOS RTOS.EVEN MOVING TO FIVE REGULAR SCHEDULED MEETINGS IS KIND OF RIGHT AT THAT MIDPOINT.
SO NO CONCERNS THERE, BUT, BUT YOU'LL OBVIOUSLY SEE THAT THE OTHER ISOS RTOS ARE MEETING ON NON-REGULAR SCHEDULED MEETINGS A LOT MORE OFTEN.
AND I THINK THAT JUST DEPENDS ON THE WORKLOAD AND THE IMPACT THERE.
AND, AND SO REALLY GOING INTO NEXT YEAR WHERE WE'RE GOING TO A FIVE MEETING SCHEDULE, THAT'S WHERE WE'LL HAVE TO SEE IF WE'RE ABLE TO GET ALL OUR WORK DONE THROUGH THE COMMITTEES AND THE BOARD.
WITH THE FIVE MEETING SCHEDULE, I KNOW WE'VE ALREADY HAD SOME DISCUSSIONS WITH, UH, BILL AS FAR AS MAYBE F AND A HAS TO HAVE AN EXTRA MEETING TO GET SOME OF ITS, UH, ADDITIONAL RESPONSIBILITIES DONE.
BUT WE'LL OBVIOUSLY KEEP THE BOARD AND THE COMMITTEE LEADERSHIP INFORMED WHERE WE DON'T THINK WE CAN HANDLE OUR BUSINESS WITHIN THOSE FIVE MEETING CYCLES TO TRY TO CALL, UH, A NON-REGULAR SCHEDULED MEETING TOGETHER.
[8. 2026 ERCOT Board Meeting and Annual Meeting Schedule]
IF YOU COULD GO AHEAD AND PULL UP, UH, AND DISPLAY THE NEXT PRESENTATION.SO, UH, STAFF CONDUCTED A SURVEY OF THE BOARD MEMBERS FOR POTENTIAL DATES TO MEET IN 2026 AND HAVE DISPLAYED THE RESULTS ON THIS, THIS SLIDE, UH, THE COMMITTEE AND BOARD PLAN ON VOTING ON THE DATES AT THE NEXT BOARD MEETING.
BUT I WANNA DRAW THESE DATES TO EVERYONE'S ATTENTION.
UH, IF THERE ARE ANY ISSUES, PLEASE LET US KNOW.
ASAP, UH, WHETHER THERE ARE ANY SCHEDULING CHALLENGES WITH THESE DATES.
OTHERWISE, WE'LL, WE'LL MOVE THESE DATES AT THE NEXT COMMITTEE MEETING.
AND I THINK, JA, CHAD, YOU'RE GONNA GO AHEAD AND SEND OUT A CALENDAR, UH, HOLD FOR ALL BOARD MEMBERS IF HE, IF WE DON'T HEAR ANYTHING IN THE NEXT TWO DAYS THAT THESE, THIS IS A PROBLEM.
WE'LL GET PAST TOMORROW'S DISCUSSION AND, AND THEN WE'LL PUT PLACEHOLDERS ON YOUR CALENDARS TO LOCK THAT IN.
WHEN DID WE NEED TO, UH, APPROVE THE ANNUAL MEETING? DID WE PROVE IT AT THE FEBRUARY MEETING AS WELL? THAT'S CORRECT.
[9. Annual Communications Overview]
NEXT STEP IS AGENDA I, ITEM NINE, ANNUAL COMMUNICATIONS OVERVIEW.GILBERT HUGHES WILL BE PRESENTING GOOD AFTERNOON MEMBERS.
I APPRECIATE THE OPPORTUNITY TO BE HERE WITH.
UH, THANKS FOR THE OPPORTUNITY TO COME BEFORE YOU AND TALK A LITTLE BIT ABOUT, UH, UH, CORPORATE COMMUNICATIONS AND OUR ACTIVITIES DURING 2024 AND SOME OF OUR ONGOING ACTIVITIES.
UM, WANNA SAY THAT, THAT WE COMMUNICATE, WE WANNA COMMUNICATE WITH A PURPOSE, AND SO WE USE BOTH INTERNAL AND EXTERNAL RESOURCES TO, TO TRY AND DO A LOT OF THAT COMMUNICATION.
WE WANT TO, UM, USE ALL THOSE CHANNELS TO EDUCATE AND INFORM TARGET AUDIENCES, BUT, UH, ON GRID POLICIES AND ISSUES DURING NORMAL AND EMERGENCY CON CONDITIONS, WE WANT TO GET IN FRONT OF THE ISSUES AND WE WANNA MAKE SURE THAT WE'RE ADDRESSING ISSUES AND DEFINING THOSE ISSUES BEFORE THEY DEFINE US.
WE TRY TO DO ALL OF THAT IN COORDINATION WITH, UH, WITH THE PUBLIC UTILITY COMMISSION AS WELL.
SO WE HAVE, UH, WEEKLY CALLS WITH THE COMMISSION AND WITH MARKET PARTICIPANTS TO TALK ABOUT, UH, WHAT COMMUNICATIONS ARE ARE TAKING PLACE AND WHAT WE PLAN TO DO AROUND, UH, AROUND COMMUNICATIONS.
ALSO TRYING TO USE A LOT MORE ANALYTICS TO SEE WHERE WE'RE MORE EFFECTIVE IN OUR COMMUNICATIONS.
AND, UH, WE'RE ALSO WORKING WITH, UH, HR ON A, ON A LOT OF INTERNAL MESSAGING THAT NEEDS TO TAKE PLACE.
YOU KNOW, WE'VE HAD, UH, CHANGES TO THE WAYS WE WORK, AND SO WE WANT TO MAKE SURE THAT WE'RE COMMUNICATING WITH OUR EMPLOYEES, UH, AROUND ISSUES THAT THAT MAY COME UP AS WELL.
SO IN 2024, UH, WE HAD A, A NUMBER O OF ACHIEVEMENTS.
UH, THE GROUP DID A FANTASTIC JOB OF, OF ACHIEVING, YOU KNOW, THINGS LIKE, UH, THE MOBILE APP RELAUNCH THAT WE DID BACK IN SEPTEMBER.
UH, THE MARKET, UH, REALLY APPRECIATED, UH, THE NEW, UH, THE, THE NEW, UH, CALENDARING, UH, THAT TAKES PLACE THERE.
AND SOME OF THE OTHER FEATURES THAT WERE ADDED, UH, DURING THE, UH, DURING THE RELAUNCH, UH, WE ALSO LAUNCHED A SPEAKERS BUREAU.
AND THAT SPEAKERS BUREAU ALLOWS US TO HAVE SOME CONSISTENCY IN THE MESSAGING THAT WE, WE PUT OUT.
UH, SO IT'S GOT TEMPLATES FOR EMPLOYEES TO USE.
IF THEY'RE GOING OUT TO DO A PRESENTATION, THERE'S DATA THAT, UH, THAT'S ALREADY BEEN PREPARED THAT THEY CAN USE FOR PRESENTATIONS.
[00:25:01]
TO MAKE SURE THAT WHATEVER DATA THAT WE'RE CONVEYING TO AUDIENCES THAT, UH, THAT WERE CONSISTENT IN THAT MESSAGE.UH, WE HAD THE, UH, HELPED WITH THE INAUGURAL INNOVATION SUMMIT.
THERE WERE ABOUT 350 ATTENDEES, PHYSICALLY AND ABOUT, I THINK THE NUMBER IS ABOUT 650 PEOPLE THAT ATTENDED, UH, VIA, UH, THE STREAMING SERVICE.
UH, WE HAD, UM, THE SECOND ANNUAL EMPLOYEE SUMMIT THAT WE HELPED PUT TOGETHER THE, UH, ANNUAL MEMBERSHIP MEETING.
UH, WE ALSO HAVE PUT TOGETHER AND BEEN, UH, TWEAKING OUR MONTHLY REPORT.
WE USE THAT MONTHLY REPORT, UH, TO COMMUNICATE TO LAWMAKERS.
THAT'S THE WAY IT WAS ORIGINALLY INTENDED.
UH, ON CURRENT ISSUES, ON PAST ISSUES, AND WHAT, UM, YOU KNOW, WHAT WE'RE SEEING GOING FORWARD.
THAT HAS BEEN, BEEN VERY HELPFUL.
THE, UM, THE PUBLIC ENGAGEMENTS, WE'VE BEEN DOING A LOT MORE PUBLIC ENGAGEMENTS, A LOT MORE SPEAKING, SO, UH, TO, UH, A VARIETY OF DIFFERENT AUDIENCES.
WE'VE CONDUCTED OVER 60 EXTERNAL, UH, SPEAKING ENGAGEMENTS AND OVER 20 MEDIA INTERVIEWS.
WE ALSO CONTINUE TO, UH, TO ENHANCE OUR TEXANS COMMUNICATION.
WE HAVE A NEW INFORMATIONAL VIDEO THAT'S BOTH IN ENGLISH AND SPANISH TO HELP, UH, TO HELP OUR, OUR AUDIENCE, UH, WAYS OF WORKING.
WE CONTINUE AGAIN TO, UH, COMMUNICATE EFFORTS, SURROUNDING WAYS OF WORKING, AND ITS LAUNCH.
AND WE CONTINUE TO SUPPORT, UH, VARIOUS DEPARTMENTS WITH THEIR ONGOING COMMUNICATION NEEDS.
JUST A COUPLE OF PHOTOS OF, UH, OF OUR FOLKS UP THERE IN THE UPPER LEFT AT THE INNOVATION SUMMIT.
SO, ONGOING EFFORTS, UH, WE CONTINUE TO PUT, PUT MESSAGING TOGETHER FOR BOTH OUR INTERNAL AND EXTERNAL AUDIENCES.
WE WORKING TOWARD, UH, ONE PAGERS AND FACT SHEETS THAT'LL BE USEFUL DURING THE UPCOMING LEGISLATIVE SESSION.
THE, UH, WE CONTINUE TO PUT TOGETHER A PRESENTATIONS REVIEW CONTEXT, UH, CONTENT GRAPHICS AND BRANDING.
WE HAVE A TRENDING TOPICS DOCUMENT THAT WE PUT OUT PERIODICALLY TO, TO EXPLAIN WHAT IS, YOU KNOW, EXPLAIN THE CURRENT ISSUE.
AND AGAIN, TRYING TO PUT, UH, TRYING TO CONTROL A MESSAGE OR EXPLAIN THINGS TO, UH, TO OUR AUDIENCES COMPLEX, MAYBE A COMPLEX TO TOPICS SUCH AS ONE THAT WE'RE WORKING ON NOW IS THE, UH, DC TIES AND, AND, UH, SOME OF THE IS, UH, SEAMS ISSUES THAT YOU HAVE WITH, UH, WITH, UM, GENERATORS THAT CAN GENERATE IN ERCOT OR GO INTO, UH, SPP.
UM, WE CONTINUE TO WORK ON NEWS RELEASES, MEDIA INQUIRIES, CORPORATE VIDEOS, UM, AND WE, UH, HAVE A, UH, FOR INTERNAL, WE HAVE A POWERED BY PEOPLE PROGRAM, WHICH HIGHLIGHTS, UH, A LOT OF OUR EMPLOYEES.
UH, WE CONTINUE TO, UH, PLAN AND HOST INTERNAL AND EXTERNAL MEETINGS, QUARTERLY MANAGERS MEETINGS, INTERNAL SPEAKER SERIES, UH, MARKET PARTICIPANT GRID COMMUNICATION COMMUNICATORS, WHICH IS A MARK.
REMIND ME, IS THAT A, A BIWEEKLY CALL, WEEKLY CALL, MONTHLY, MONTHLY CALL THAT WE HAVE WITH ALL, UM, ALL OF THE, THE COMMUNICATION FOLKS FROM THE VARIOUS STAKEHOLDERS.
AND, UM, WE CONTINUE TO DO A LOT OF CORPORATE VIDEOS, PHOTOGRAPHY, INTERNAL CONTENT AND OUTREACH, UH, WITH OUR CONNECT AND SHAREPOINT SITE, UH, POWERED BY PEOPLE PROGRAM, WHICH WE ARE HIGHLIGHTING INDIVIDUAL EMPLOYEES ON THE, UM, ON THE CONNECT PAGE, UH, CONTINUE TO, TO HOST INTERNAL EXTERNAL MEETINGS, UH, CREATE, UH, NEW WEB PAGES AND INTERACTIVE TOOLS FOR OUR, FOR MARKET PARTICIPANTS.
MANAGE INTERNAL AND EXTERNAL DIGITAL CHANNELS, ERCOT.COM, OUR MOBILE APP LISTSERV, SOCIAL MEDIA CONNECT, AND SHAREPOINT SITES.
AND, UH, WE CONTINUE TO UTILIZE THE, THE MOURA CDR GRID ANNOUNCEMENT AND PROVIDE OTHER HELPFUL RESOURCES.
GILBERT, BEFORE WE MOVE ON, UH, IS THE SHAREPOINT TOOL USED FOR EXTERNAL AUDIENCES, UH, FOR INTERNAL AUDIENCES, INTERNAL LOANING? YES.
I WAS GONNA SAY, IT DIDN'T WORK WELL FOR THIS EXTERNAL AUDIENCE, SO A FEW DAYS AGO, SO, OKAY, THANKS.
I THINK ONE OF THE MOST IMPORTANT THINGS WE DO IS TRY TO COMMUNICATE WITH OUR, UH, STAKEHOLDERS ABOUT, UH, YOU KNOW, WHAT'S HAPPENING ON THE GRID.
SO WE'VE, UH, WORKED TO, TO PLAN AND DRAFT MESSAGES WELL IN, IN ADVANCE OF A WEATHER, WEATHER EVENT, UH,
[00:30:01]
NEW INITIATIVES, LEGISLATIVE CHANGES, AND ANY OPERATIONAL NEEDS THAT WE MAY HAVE.SO, UH, THOSE DOCUMENTS, UH, ARE REALLY IMPORTANT TO BE ABLE TO PUT THOSE TOGETHER IN A SHORT AMOUNT OF TIME.
GIVEN THAT CONDITIONS MAY CHANGE PRETTY QUICKLY, WE NEED TO HAVE AT LEAST TEMPLATES, UH, ESTABLISHED AND READY TO GO.
UH, SHOULD WE, YOU KNOW, HAVE SOME TYPE OF CONDITION OCCUR ON THE SYSTEM.
UH, WE CONTINUE TO, UM, UPDATE OUR PAGES AND DOCUMENTS ON THE WEBSITE, UH, ABOUT, YOU KNOW, WINTER, SPRING, SUMMER.
UH, WE TALK ABOUT WIND CON, UH, WIND CONDITIONS, UH, GRID CONDITIONS, EEA OVERVIEW.
WE HAVE TEXT AND UPDATES, AGAIN IN ENGLISH AND SPANISH IN OUR NEWS RELEASES.
UH, WE HAVE REGULAR MEETINGS TO DISCUSS CRISIS AND NON-EMERGENCY COMMUNICATION POLICIES AND PROCEDURES.
WE ALWAYS PLAN FOR POTENTIAL GRID EVENTS.
WE HAVE, UH, LISTEN, THAT'S BACK IN THE LAST QUARTER, OCTOBER, I BELIEVE WE HAD, UH, OUR DRILLS, WE, WE CONTINUED TO TRY AND DRILL OUR TEXAN MESSAGES AND, AND MESSAGES THAT WE WOULD DEPLOY DURING AN EEA EVENT AS WELL.
SO IF YOU LOOK AT, YOU KNOW, OUR SITE AND EVEN THE, THE MOBILE APP, THE DASHBOARDS ARE PROBABLY THE ONE THING THAT MOST PEOPLE GO TO.
AND YOU SEE THOSE IN NEWS, IN NEWS RELEASES OR MEDIA, UH, REPORTS.
THEY CONTINUE TO SHOW OUR, UM, OUR, OUR DASHBOARDS.
AND, YOU KNOW, WHEN YOU LOOK AT THE MOBILE APP, WHEN WE WERE REDESIGNED IT, THE DASHBOARDS, WE ENHANCED THE DASHBOARDS THAT WERE ON THE MOBILE APP, AND WE'VE BEEN GETTING SOME REALLY POSITIVE, UH, FEEDBACK ON THE, ON THE DASHBOARDS AND THE, THE MOBILE APP ITSELF AND THE CHANGES THAT THAT HAVE BEEN MADE.
YOU CAN SEE THE, UH, THIS GRAPH THAT'S THERE KIND OF SHOWS THAT THE NUMBER OF INTERACTIONS THAT HAVE TAKEN PLACE ON ERCOT.COM, UH, THROUGHOUT THIS YEAR.
UH, SOCIAL MEDIA METRICS, IF YOU LOOK, OUR AUDIENCE HAS GROWN BY 9.4%.
WE HAVE THE, THE NUMBER OF POSTS HAVE GROWN BY 25.8%.
NUMBER OF IMPRESSIONS ARE ACTUALLY DOWN FROM, UH, 2023.
AND PRIMARILY IT'S DUE TO HAVING FEWER EVENTS THIS YEAR THAN WE HAD IN 2023.
SO IF YOU LOOK AT WHAT, YOU KNOW, WHAT HAPPENED IN 2023, WE HAD SIX WEATHER WATCHES, THREE VOLUNTARY CONSERVATION APPEALS, EIGHT CONSERVATION APPEALS, AND ONE EEA.
SO WE HAD A, A HUGE AMOUNT OF TRAFFIC DURING THAT, DURING THAT TIME.
AND IS THAT DIFFERENCE PRIMARILY DUE TO THE WEATHER? I'M DIDN'T HEAR YOU.
IS THAT DIFFERENCE YEAR OVER YEAR, PRIMARILY DUE TO WEATHER AND GREAT CONDITIONS? YES.
UH, 2023, WE HAD A REALLY HOT SUMMER, AND SO WE HAD MORE, UH, WE HAD MORE OCNS ISSUED DURING THAT YEAR.
WE HAD MORE, UH, WE HAD COMMUNICATIONS THAT WENT OUT DURING THAT YEAR.
THERE WERE JUST A NUMBER OF, OF TIMES THAT WE WERE COMMUNICATING ABOUT, UM, EMERGENCY CONDITIONS OR POTENTIAL, UH, CONDITIONS.
ANOTHER THING, PEGGY, THAT WAS PRETTY IMPACTFUL WAS THE, UM, SIGNIFICANT INCREASE IN SOLAR GENERATION SUPPLY.
AND SO WE, WE SAW PRETTY SIGNIFICANT JUMP FROM LAST YEAR TO THIS YEAR, PLUS THE BATTERIES, THE COMBINATION OF THE TWO HELPED TO MANAGE THOSE, UM, TRANSITIONS FROM, UH, DAY NIGHT TO SOLAR RAMPS.
SO I FOUND THESE STATISTICS REALLY, UM, FOR ME, THEY WERE KIND OF SOMEWHAT STUNNING AT THE AMOUNT OF, UH, FOLKS THAT WE HAVE ON TWITTER WHEN YOU LOOK AT ERCOT COMPARED TO, TO OTHER ISOS, YOU KNOW, ERCOT 119,000 FOLLOWERS, THE NEXT CLOSEST BEING THE CALIFORNIA IS O, WHICH IS, YOU KNOW, A PLACE THAT I WOULD THINK THAT, THAT MOST PEOPLE ARE REALLY ENGAGED IN TWITTER.
UM, SOCIAL MEDIA IN GENERAL, UM, YOU KNOW, 39,000.
AND, UH, WHEN YOU LOOK AT FACEBOOK, WE HAVE 45,000, UH, FOLLOWERS THERE.
AND THE NEXT CLOSEST IS ESPP WITH 14 14,000.
SO WE LOOKED AT MEDIA COVERAGE OVER THE PAST YEAR, AND, YOU KNOW, THE VOLUME OF MEDIA COVERAGE FROM JANUARY, YOU KNOW, TAPERED DOWN BECAUSE OF THE COLD WEATHER THAT WE HAD IN, IN JANUARY, YOU KNOW, TO THE END OF THIS YEAR.
UH, BUT YOU LOOK AT THE NUMBER OF NEUTRAL POSTS VERSUS, YOU KNOW, THE NEGATIVE OR, OR, UM,
[00:35:01]
THE NEGATIVE POSTS.I THINK IT'S, IT SHOWS SOME, UM, SOME REAL POSITIVE FOR, FOR US, UH, AND THAT THE NEGATIVES ARE PRETTY LOW THROUGHOUT THE YEAR COMPARED TO, TO THE NUMBER OF NEUTRAL THAT WE HAVE OUT THERE.
SO I'D LIKE TO SAY THAT WE ARE LEADING THE WAY.
UH, YOU START LOOKING AT, UH, TEXANS, WE'VE RECEIVED LOTS OF INQUIRIES FROM OTHER ISOS ABOUT WHAT WE'RE DOING WITH REGARD TO TEXANS AND HOW WE INITIATE THAT.
UH, FOR INTERNAL COMMUNICATIONS, WE'RE RECEIVING THE SAME.
A LOT OF THE OTHER ISOS ARE TURNING TO US AND ASKING US WHAT WE'RE DOING, UH, WITH REGARD TO INTERNAL COMMUNICATIONS, OUR MONTHLY REPORT THAT WE PUT OUT, WE'VE HAD A LOT OF, UM, A LOT OF LAW MA OFFICES, UH, OF LAWMAKERS REACH OUT TO US AND, AND, UH, THANK US FOR, FOR THAT WORK.
UH, SO IT'S BEEN, IT'S BEEN VERY EFFECTIVE IN, IN COMMUNICATING WITH LAWMAKERS ABOUT WHAT, WHAT WE'RE DOING.
SO LOOKING AHEAD AGAIN, WE WANT TO TRY AND STAY AHEAD OF THE ISSUES DEFINING THOSE ISSUES.
UM, WE'RE GOING TO WORK, WORK TOWARD A WEBSITE REDESIGN.
WE SHOULD HAVE THAT COMPLETED, UH, AT THE END OF NEXT YEAR OR EARLY, UH, IN 26.
UH, WE HAVE THE INNOVATION EMPLOYEE SUMMITS THAT WE STILL, UH, NEED TO WORK THROUGH THE, UH, WE CONTINUE TO EXPAND OUR SOCIAL MEDIA PRESENCE.
WE ARE NOW ON INSTAGRAM, SO WE STARTED THAT IN OCTOBER.
AND WE'RE THE INSTAGRAM, UH, WHAT WE'RE DOING WITH IT IS TRYING TO USE IT AS AN EDUCATION PLATFORM.
SO WE HAVE EDUCATIONAL MESSAGES THAT ARE GOING OUT ON, UH, ON INSTAGRAM TO KIND OF TALK TO FOLKS ABOUT, YOU KNOW, DIFFERENT ISSUES AND, AND, UH, EDUCATE THEM ON, ON, UH, WHAT WE DO AND, AND THE INDUSTRY IN GENERAL.
UH, WE WILL, UM, NEXT YEAR WE ALSO WILL BE PUTTING OUT AN ANNUAL REPORT.
WE HAVE, UH, WE'LL CONTINUE OUR MONTHLY REPORTS.
UH, WE HAVE THE, UH, WE'RE GOING TO PUT TOGETHER A STRUCTURE AROUND, UH, ERCOT TOURS AND VISITS THAT WE HAVE.
WE'VE HAD A NUMBER OF, OF OTHER ISOS AND OTHER FOLKS INTERNATIONALLY HAVE THAT HAVE COME TO ERCOT, UH, TO VISIT ABOUT, UM, YOU KNOW, WHAT WE'RE DOING, WHAT OUR MARKET LOOKS LIKE, AND SO ON.
UH, WE'RE ALSO GOING TO, UH, LOOK AT DEVELOPING A SPEECH COACHING PROGRAM AND ALSO LOOK AT OUR, AGAIN, GO BACK TO OUR DASHBOARDS AND LOOK AT, THERE'S OPPORTUNITIES TO REDESIGN SOME OF THOSE.
AND, UM, AND ALSO CONTINUE HIGHLIGHTING OUR EMPLOYEES ON, ON THE POWER BY PEOPLE PROGRAM.
AND WITH THAT ANSWER ANY QUESTIONS IF YOU HAVE ANY COMMENTS OR QUESTIONS.
I HAVE ONE, UH, GILBERT ON THE WEBSITE REDESIGN, ARE YOU GETTING INPUT FROM CONSTITUENTS AS TO WHAT THEY WOULD LIKE TO SEE? YEAH, WE'VE HAD, WE'VE RECEIVED A LOT OF FEEDBACK FROM, FROM STAKEHOLDERS ON, UH, ON THE, WHAT THEY WOULD LIKE TO SEE ON THAT.
I THINK WE'RE GOING TO OUTLINE A PROCESS FOR CHANGES TO DASHBOARDS AND THINGS LIKE THAT IN DECEMBER, UH, TO THE, DO YOU REMEMBER WHAT COMMITTEE MARK THAT AMY'S GOING TO, UH, PROVIDE THAT UPDATE? WE, WE HAVE, UH, WE GET INPUT FROM OUR, UM, OUR AUDIENCES FOR PARTICIPANTS, THE PUBLIC LEGISLA, GOVERNMENT OFFICIALS.
SO WE DO GET, UM, WE PUT TOGETHER A PRETTY THE WEBSITE AS WELL.
SO YOU SAID YOU WERE HEADING TO INSTAGRAM.
I, SO INSTAGRAM IS GOING SHORT FORMAT.
WHY? AND ALSO IT'S SMALLER THAN YOUTUBE, WHICH IS STILL LONG FORMAT AND HAS A LOT MORE EDUCATIONAL STUFF ON.
IS THE REASON WHY YOU DECIDED TO GO INSTAGRAM WITH YOUR EDUCATION VERSUS YOUTUBE? YOUTUBE, YOUTUBE IS IS SOMETHING WE'RE WORKING TOWARD.
I DIDN'T REALIZE IT WAS THAT HARD THAT YOU HAD TO WORK TOWARDS IT.
I MEAN, I'M JUST, YEAH, NO, UH, INSTAGRAM WAS A, WAS A GOOD, UM, A GOOD START FOR US.
UH, IT PROVIDES A SHORT, CONCISE MESSAGE, UH, THAT WE CAN PROVIDE OUR STAKEHOLDERS.
THE, YOU KNOW, TO YOUR POINT, USING YOUTUBE TO, TO EX PROVIDE FURTHER EXPLANATION OF A LOT OF DIFFERENT THINGS.
YOU KNOW, FOR EXAMPLE, YOU WANNA TALK ABOUT ANCILLARY SERVICES, YOU COULD PUT, YOU KNOW,
[00:40:01]
A VIDEO TOGETHER AND, AND HAVE IT OUT ON, ON YOUTUBE.SO IT IT'S, IT'S SOMETHING WE'RE WORKING TOWARD.
UM, YOU'LL, I DIDN'T REALIZE YOU WERE DOING SHORT.
I THOUGHT YOU WERE DOING LIKE 10 OR 15 MINUTE.
YOU'RE, YOU'RE, YOU ARE REALLY A, A TIKTOK.
WE'RE GONNA GET MARK TO DANCE ON ONE OF THESE PRETTY SOON AND GET HIM TO DO THE TRUMP DANCE.
[10. Future Agenda Items]
NEXT UP IS AGENDA ITEM 10.FUTURE AGENDA ITEMS. MARA, THE NEXT COMMITTEE MEETING IS SCHEDULED FOR FEBRUARY 3RD.
THERE ARE TWO CHARTERED ITEMS SCHEDULED FOR DISCUSSION AT THAT TIME.
FIRST REVIEW AND ASSESS ADEQUACY OF THE COMMITTEE CHARTER.
AND THEN SECONDLY, REVIEW CHARTERS OF THE ERCOT BOARD COMMITTEES.
[11. Other Business]
BEFORE WE MOVE INTO THE EXECUTIVE SESSION IS AGENDA ITEM 11, OTHER BUSINESS.IS THERE ANY, ARE THERE ANY OTHER ISSUES OR BUSINESS THAT ANYBODY WOULD LIKE TO DISCUSS? HEARING NONE,
[Convene Executive Session]
UH, THE COMMITTEE WILL RECESS, GENERAL SESSION, UH, THEN CONVENE AN EXECUTIVE SESSION.WE HAVE TWO VOTING ITEMS, SO WE WILL RECONVENE AT THE CONCLUSION OF EXECUTIVE SESSION.
GENERAL SESSION IS HEREBY REASSESSED.
THIS IS PEGGY HAGG, HUMAN RESOURCES AND GOVERNANCE COMMITTEE CHAIR.
UH, I HEREBY RE-CONVENE THE HUMAN RESOURCES AND GOVERNANCE COMMITTEE MEETING.
THIS MEETING'S BEING WEBCAST LIVE, UH, TO THE PUBLIC ON OUR CUTTS WEBSITE.
AND I'VE CONFIRMED A QUORUM IS PRESENT.
SHOULD WE PAUSE TO MAKE SURE WE'RE LIVE? NO, WE'RE GOOD.
[12. Vote on Matters from Executive Session]
WE HAVE THREE VOTING ITEMS FROM EXECUTIVE SESSION.UH, I'LL TAKE A, UH, TWO, THE TWO ITEMS THAT WERE DISCUSSED IN, UH, UNDER PERSONNEL MATTERS TOGETHER.
SO THESE ARE THE ITEMS DISCUSSED DURING EXECUTIVE SESSION UNDER AGENDA ITEM ES 2.3.
DO I HAVE A MOTION? UH, MADAM CHAIR, I HAVE A MOVE APPROVAL ON BOTH ITEMS. THANK YOU, BILL.
THE MOTIONS UNANIMOUSLY PASSED.
I'LL NOW ENTERTAIN A MOTION TO RECOMMEND BOARD APPROVAL OF THE PERSONNEL MATTER DISCUSSED DURING EXECUTIVE SESSION UNDER AGENDA ITEM ES 2.6.
THE MOTION'S UNANIMOUSLY PASSED.
THIS MEETING IS NOW ADJOURNED.